Welcome to McDonald Exterminators ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information—including via SMS—and your rights regarding this data.

Information We Collect

We do not sell, share, or disclose your phone number or SMS opt-in consent with third parties for marketing or promotional purposes. If we must share your personal information with service providers or for legal reasons, SMS data and consent will not be included.

We may collect personal information including:

• Name

• Email address

• Phone number (if you provide it)

If you opt in for SMS communications, we'll record your phone number and consent details (timestamp, method, campaign).

How We Use Your Information

We use your personal data to:

• Respond to inquiries and provide services

• Send SMS updates, reminders, confirmations, or promotions (if consented)

• Improve our services and customer experience

• Comply with legal obligations

SMS Messaging & Consent

• You will only receive SMS messages if you have explicitly opted in through our website or verbally.

• We retain records of all consents, including method, date/time, phone number, and campaign for at least four years.

• You have the right to opt out at any time. Reply STOP to any message to unsubscribe; reply HELP for assistance.

Sharing of SMS Data & Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If we must share your personal information with service providers or for legal reasons, SMS data and consent will not be included.

SMS Opt-Out Instructions

To stop receiving SMS messages, reply STOP or UNSUBSCRIBE to any message from us. Once received, you’ll no longer be contacted via SMS unless you opt back in.

Use of Third-Party Services

We may share other non-SMS personal data with trusted third-party providers (e.g., hosting, analytics). SMS-opt‑in data is explicitly excluded from such sharing.

Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, alteration, or disclosure. However, no method is completely secure.

Data Retention

We retain your personal data only as long as necessary for legitimate business needs or legal compliance. SMS consent data is retained for at least four years.

Changes to This Policy

We may update this Privacy Policy from time to time. We’ll publish the effective date at the at the end of this section. Significant changes will be communicated through our website or directly as appropriate. Effective date of this policy is August 30th, 2025.

Contact Us

If you have privacy-related questions or requests, contact us at:
McDonald Exterminators, INC
360 S. First Ave, Bartow, FL, 33803
info@McDonaldExterminators.com
863-533-1294